CUSTOMERS
Global chains, regional groups, independent hotels, stadiums and flex-space operators. Different portfolios, different systems, the same problem: too much manual work between the RFP landing and the group arriving. Every story here has numbers behind it.
Radisson Hotel Group runs its group enquiries on hivr.ai, capturing, qualifying and quoting them automatically. Response times collapsed and the sales team adopted it almost universally.
Zero
Enquiry timeouts. Down from 45% of all enquiries before hivr.ai.
2×
Response rate. Faster replies to every enquiry from any channel, across Europe.
95%
Team adoption. Reached across a full pan-European rollout.
+70%
Group revenue, YoY
100%
Enquiry response rate
Flemings Hotels runs its group and convention sales on hivr.ai, automating proposals and removing response timeouts. In its first half-year, group revenue grew 70% and conversion doubled from 9.2% to 18.8%.
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250 hrs
Saved every year
+$172K
Added incremental revenue
Design Offices handles its meeting-space enquiries automatically with hivr.ai, clearing hundreds of hours of manual admin every year. The team now saves around 250 hours annually and has added $172,000 in incremental revenue.
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29,000
Enquiries a year
$33M
Enquiry pipeline
Edgbaston Stadium processes around 29,000 event enquiries a year with hivr.ai, worth roughly $33M in pipeline. Each enquiry is captured and written straight to their systems, saving about four minutes of manual entry – every single time.
45 min
Saved on every enquiry
Edwardian Hotels London builds its RFP responses automatically with hivr.ai instead of piecing them together manually from email. On average, the team saves around 45 minutes on every single enquiry it handles.
“With hivr.ai we eliminated response timeouts entirely, and our conversion rates climbed at the same time. It's a real game-changer for our convention sales.”
Maggie Schubert
Head of Global Meeting & Group Sales, Flemings Hotels
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