Alternatives

Looking for a MICEdesk alternative?

Weighing up MICEdesk as your hotel group-sales platform? hivr.ai is the AI Sales Engine for meetings, groups and events – built from the ground up as agentic AI, where teams of AI agents do the work instead of a person driving a tool. They pull hotel and venue sales teams out of manual admin, capturing, qualifying and converting every M&E enquiry, so your people spend their time on relationships and closing deals, and win more business.

  • Radisson Hotel Group
  • NH Hotel Group
  • Scandic
  • H World International
  • Minor Hotels
  • Dorint
  • Design Offices
  • Edwardian Hotels
  • Flemings Hotels
  • Edgbaston Stadium

What MICEdesk is

MICEdesk is built by myhotel.team GmbH in Leipzig, Germany, and markets its software under the name Rocket. It processes inbound hotel group, conference and event enquiries – reading each request, checking availability and pricing across property management system (PMS), sales and catering (S&C), revenue management system (RMS) and CRM systems, and generating a proposal for review.

hivr.ai as a MICEdesk alternative

hivr.ai is purpose-built for one thing: removing repetitive manual work from meetings, groups and events sales so teams close more business, faster. It is the only solution on the market built AI-first from the ground up: teams of AI agents running the cycle end to end, around the specific complexity of M&E. Not AI features added to a platform built for something else.

MICEdesk arrived from the other direction: it was built in Leipzig to process inbound enquiries for hotels in the DACH region, and has been layering AI onto that workflow recently. hivr.ai is the technology leader in agentic AI for M&E, proven at 2,000 hotels and venues worldwide, and backed by Amadeus.

Every channel, one queue

hivr.ai reads every inbound enquiry as MICEdesk does, then goes further at both ends: every leading demand platform integrated out of the box – meetago and MICEPortal among them, under exclusive partnerships – and the phone answered around the clock. Email, your website, a distribution channel like Cvent: hivr.ai's AI agents read each enquiry the moment it lands and turn it into structured data in a single view. A voice agent takes the calls in 50+ languages, qualifies the caller while they're still on the line, and turns the conversation into a structured RFP like any other channel. Nothing goes cold because it arrived somewhere no one was watching.

Respond in minutes, not days

MICEdesk checks availability and pricing across your PMS, S&C, RMS and CRM systems. hivr.ai reads the same systems and then acts on them: the agents qualify each enquiry on arrival, chase whatever detail is missing, and build the quote – rooms, F&B, AV – executing your revenue team's rate rules while they are in there. Rates aren't guessed: revenue management sets the rules, restrictions and conditions up front, so pricing stops being a conversation per enquiry and becomes a strategy the agents execute. Hotels and venues that reply within a few hours convert group enquiries at roughly twice the rate of next-day responders.

From proposal to signature to the rooming list

hivr.ai generates the proposal MICEdesk's published scope ends at, but it doesn't stop there. The proposal itself is a different object: not a PDF attachment, but a live page where price, space and terms update in place, so the planner is never hunting for the latest version. They sign on that page, and it's binding. Then hivr.ai carries on past the signature: the agents fill the block however the names arrive, and every revised list reconciles into the property management system (PMS) automatically.

A direct booking engine for the simple and the complex

hivr.ai also has a direct booking engine of its own. Planners get a branded booking flow across all four inventory types at once – space, bedrooms, F&B and AV – for a single boardroom on a Tuesday, or a three-day conference across four breakout rooms, confirmed instantly or sent as a request your team approves. Around 70% of requests are for fewer than 30 people, so the small ones book themselves and your team keeps its hours for the deals worth negotiating.

Works with the systems you already run

hivr.ai is a German company with deep roots in the DACH market and the local integrations that come with it, working with leading local brands and live across 2,000+ properties worldwide. It works inside the systems of record you already run rather than around them: the agents read meeting-room availability from your S&C system, bedroom availability from the PMS, and the rate rules your revenue management team maintains, then write the enquiry, the proposal and the confirmed booking back in – matched to the right account in your CRM – across 100+ integrations. Nothing ripped out, nothing replaced.

Your team closes; the agents handle the admin

MICEdesk produces the proposal for your team to review. hivr.ai produces it and carries it the rest of the way rather than handing it back. It runs the hardest part of MICE and convention sales – RFP response automation at scale – so your people spend their time on relationships and winning business instead of chasing details across five different systems. In 2025 alone, hivr.ai processed 100,000+ RFPs across 2,000+ hotels and venues.

hivr.ai is proven at scale in hospitality

$2,500,000,000+
Transacted lead volume in 2025
100,000+
Enquiries processed in 2025
2,000+
Hotels and venues live

What hotels and venues achieve with hivr.ai

Thanks to hivr.ai, we now can automate the block booking process and digitise the way we send proposals. This helps us create more efficiency in sales, shorten response times and have more time for personal customer contact.
Imke Lobenstein
Imke Lobenstein
Head of Strategy, Dorint Hotels & Resorts

Who hivr.ai is for

hivr.ai is for hotels and venues with genuine group and M&E volume, where the speed of the first response decides who wins the business.

It's for the teams drowning in manual work: reading, checking, copy-pasting, building and chasing before a proposal goes out. Across five different systems and multiple colleagues.

If this sounds like your team's reality, hivr.ai is for you.

Frequently asked questions

Is hivr.ai a MICEdesk alternative?

Yes. Both handle inbound M&E and group enquiries for hotels, so properties evaluating MICEdesk often put hivr.ai on the same shortlist. hivr.ai is the AI Sales Engine whose agents capture, qualify and quote every enquiry across every channel, then carry it through to signature and a filled room block – at a scale of 100,000+ RFPs a year across 2,000+ hotels and venues.

What's the difference between hivr.ai and MICEdesk?

MICEdesk reads inbound enquiries and checks availability and pricing across your PMS, S&C, RMS and CRM systems. hivr.ai is the only solution on the market built AI-first from the ground up. Its AI agents run the full enquiry cycle – capture, qualify, quote, propose, sign, and fill the block – reading from and writing back into those same systems, across every channel a hotel or venue receives business through, having processed $2.5B+ in group business in 2025 alone. It also has a direct booking engine of its own, across space, bedrooms, F&B and AV.

Does hivr.ai replace MICEdesk?

Yes. Hotels and venues run hivr.ai as the engine their whole M&E sales cycle happens in – capture, qualify, quote, propose, sign, and fill the block – reading availability and rate rules from your S&C, PMS and RMS and writing enquiries, proposals and bookings back in, matched to the right account, via 100+ integrations. A demo against your own setup is the fastest way to see it.

Stop re-typing the same enquiry into three systems. See hivr.ai run on your own RFPs.

Bring a real enquiry and we'll run it through your systems.